Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

If you are looking for something customized or personalized, please send me a message.

Sizing details

4 oz Mason Jars - 2 1/4" high and 3" diameter
8 oz Mason Jars - 4" high and 3" diameter
Wax Melts - 4 1/2" length x 3" width x 1 1/4" high

Candle Care instructions

It is important to keep your candle wick trimmed to 1/4" prior to lighting. This ensures a clean burn and will keep your wick from doubling over, creating an usually large flame or snuffing out. Do not burn candles unattended and always allow the candle to cool prior to handling. It's also a good idea to keep the candle away from drafts while burning.

Candles do tend to remember their first burn, so I recommend allowing the candle to burn for 4 hours the first time you light it. This will allow the candle to burn to the edge and will ensure future clean burns.

Discontinue use when only 1/2 inch of the wax remains because at this point, the jar will get extremely hot and could become unsafe.

Frosting and/or Air Pockets

Soy wax is temperature sensitive, which means you may notice air pockets or frosting in the wax. Frosting is a term describing a crystalline look to the wax. It is unavoidable and in my opinion adds to the charm of the candle. The best part is it doesn't affect the scent or burn of the candle in any way - only the cosmetics. If this is an issue for you, then I would recommend you steer clear of soy wax candles. I would rather have you purchase the candle and enjoy its character and uniqueness, then be disappointed because the color changed in some way.

Shipping can be a major contributor to especially frosting in soy candles because of the variety of temperatures the package may go through.

Burn Time

4 oz - approx. 20 hour burn time
8 oz - approx. 40 hour burn time
Wax Melts - approx. 15-20 hour burn time

These numbers are on the conservative side, and take into account you don't want to continue to burn the candle after it gets down to 1/2 inch of wax.

Large Quantity Orders

If you need to place an order for a large quantity of candles, please send me a message. I will gladly discuss with you ways to accommodate your candle needs.

Pick Up

If you would like to pick up your order instead of having it shipped, please feel free to message me. Candles may also be purchased at the Christian Connection, 337 W State Street, Sycamore, IL 60178.

How fragrant are they?

Candles made with Essential Oils are typically not as fragrant as those made with synthetic fragrances. That being said, my candles do give off both a nice cold and hot throw. As with all candles, room size matters and I would suggest burning more than one candle in a room that is larger in size if you want a greater fragrance.

Wax Melt Warning

To prevent Fire or Injury: Remove packaging before use. Use only in tea-light warmers or UL listed electric warmers approved for wax melts. Read and follow all instructions provided with your warmer before use. Do NOT leave melter unattended while in use. Keep out of reach of children and pets.

Instructions:
Do NOT add water. Do NOT melt on stove top or in non-approved appliances. Use only in well ventilated areas away from flammable materials. Discontinue use if dish contains less than ½” of wax.

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